Frequently Asked Questions

Q: Why won’t the Garage Door Open?

A: To this general question, there may be a few causes:

  • Broken Spring
  • Snapped Cable
  • Opener setting
  • Electric issue
  • Opener needs to be replaced

Q: Why is my Garage Door not Closing?

A: During hot summer days, much needed rain and of course the safety of your home and family it is crucial to have your garage door opening and closing properly.

 To this issue there are a few common factors:

  • Sensors malfunction
  • Door alignment in the tracks
  • Opener needs to be replaced

Q: Why is Openers Light Flashing?

A: This problem is most likely caused by the safety sensors alignment.

This is a very important safety feature in the opener.

Q: Can’t open door manually due to heaviness of door?

If the garage door will not open and close automatically and you try to lift / close the door, first off, always use extensive safety measures.

The reason for this issue, is a broken springs.

Q: Why does my garage door open by itself?

Although very rare, sometimes a garage door may open and close by itself due to a malfunctioning remote, key pad, or wall button. If this happens make sure to call ASAP to ensure the safety of your home, family and belongings.

Q: Lost / stolen remote? Can’t access the garage?

In this situation, you will need to have a new remote issued and programmed for your opener.

We always recommend to install a key release and key pad to ensure access.


If you have any questions at any time, please fill out the contact form, or give us a call and one of friendly and knowledgeable representatives will be glad answer any questions or concerns.

Call our Friendly Staff at   949-535-3600